Last Updated: August 15, 2026
BellaBall™ respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit ShopBellaBall.com, make a purchase, contact us, or interact with our online store.
Information We Collect
We may collect information that you provide directly to us, including:
- Your name
- Email address
- Telephone number, if provided
- Billing address
- Shipping address
- Order and purchase information
- Marketing preferences
- Information you provide when contacting customer service
We may also automatically receive certain technical information when you use our website, such as your IP address, browser information, device information, and information necessary for website security and operation.
How We Use Your Information
BellaBall may use your information to:
- Improve the operation of our website and store
- Process and fulfill orders
- Process payments
- Provide shipping and tracking information
- Communicate with you about your order
- Provide customer service
- Process returns and refunds
- Maintain business and transaction records
- Protect our website and customers against fraud and unauthorized activity
- Comply with legal, tax, accounting, and regulatory requirements
- Send marketing communications when applicable
Payments
BellaBall uses Stripe to process online payments.
When you make a purchase, information necessary to process your payment is provided to Stripe. BellaBall does not directly store your complete credit-card number or card security code. Payment information is transmitted securely to Stripe for processing.
Stripe’s handling of personal information is governed by its own privacy practices.
Order and Shipping Information
We collect information necessary to process and fulfill your order, including your name, contact information, billing address, shipping address, products ordered, and order details.
Information may be provided to companies that help us operate and fulfill your order, such as payment processors, hosting providers, shipping carriers, and other service providers, when necessary to provide their services.
WooCommerce ordinarily retains information such as products ordered, customer name, email address, phone number when provided, billing/shipping addresses, and information about the payment method used.
Email Marketing
If you sign up to receive BellaBall marketing communications, we may use your email address to send information about products, new releases, promotions, special offers, and BellaBall news.
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in our marketing messages.
Unsubscribing from promotional emails does not prevent us from sending necessary transactional communications concerning your purchases, such as order confirmations, shipping updates, refunds, or customer-service messages.
U.S. commercial-email rules require, among other things, a functioning opt-out mechanism and require qualifying opt-out requests to be honored within 10 business days.
Cookies and Website Technology
Our website may use cookies and similar technologies that are necessary for the operation of the website and online store.
These technologies may help provide functions such as maintaining your shopping cart, remembering website preferences, processing checkout, maintaining security, and operating the website.
We may update this section if we add analytics, advertising, or other tracking technologies in the future.
Website Hosting
BellaBall’s website is hosted using IONOS WordPress hosting. Information processed through the website may therefore be stored or processed through systems used to provide our website hosting and related services.
How We Share Information
BellaBall does not sell customer personal information as part of our ordinary business operations.
We may disclose information to service providers when reasonably necessary to operate our business, including providers involved in:
- Professional, accounting, or legal services
- Website hosting
- Ecommerce services
- Payment processing
- Order fulfillment and shipping
- Email communications
- Website security and fraud prevention
We may also disclose information when required by law or when reasonably necessary to protect BellaBall, our customers, or others.
How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including processing orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and satisfying legal, tax, accounting, and regulatory requirements.
Some information may be retained even after a deletion request when retention is required or permitted by law.
Retention periods may vary depending on the type of information and the legal, tax, accounting, fraud-prevention, and business purposes for which it is maintained.
Your Privacy Choices
You may contact BellaBall to ask questions about the personal information we maintain about you or to request access, correction, or deletion when applicable.
Certain information may need to be retained for legitimate business purposes or to satisfy legal, tax, accounting, fraud-prevention, or regulatory obligations.
WordPress and WooCommerce also provide mechanisms that can support personal-data export and erasure requests, although some records may need to remain because of legal or record keeping requirements.
Children’s Privacy
BellaBall’s website and products are not directed specifically to children, and we do not knowingly seek to collect personal information from children through the website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or legal requirements.
When we update the policy, we may revise the Last Updated date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how BellaBall handles personal information, contact:
BellaBall™
Email Customer Service